Terms of Service

Effective Date: 5/2/2025

Welcome to SpotsWorks. By accessing or using our website, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site.

1. Use of the Site

By using this Site, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.

2. Product Information

We sell harnesses intended for fashion and/or recreational activities. Product descriptions and specifications are provided to the best of our ability. However, we do not warrant that product descriptions, images, or other content are accurate, complete, or error-free, our products are handmade resulting in rare potential errors.

You must be eighteen years or older to purchase from us.

3. Sizing and Fit Responsibility

It is the sole responsibility of the customer to ensure that the correct size is selected. We provide sizing guides and product details to assist in your decision. Please review all product information carefully before placing your order.

We are not liable for incorrect size selection made by the customer.

4. No Refund Policy

All sales are final. We do not offer refunds, returns, or exchanges for any reason, including but not limited to:

  • Incorrect size selection

  • Change of mind

  • Improper use or handling

  • Delays caused by shipping carriers

  • Long wait times

When placing an order you accept the potential risk of a long wait time/delay due to potential unforeseen events or high order volume.

Defective products may be eligible for replacement at our sole discretion. Please contact us within 7 days of receiving your order. If you believe your item is defective from our error, we will review your appeal and handle the situation to the best of our ability.

5. Shipping

We will ship your order to the address provided at checkout. Shipping times may vary and are not guaranteed. We are not responsible for delays caused by carriers or customs. Once your order is out of our hands, we are no longer responsible for any unforeseen events.

6. Limitation of Liability

To the fullest extent permitted by law, we disclaim any liability for any damages, injuries, or losses arising from the use or misuse of our products. Our maximum liability to you shall not exceed the purchase price of the product in question.

7. Intellectual Property

All content on the Site, including text, images, logos, and graphics, is the property of SpotsWorks. You may not use any content without our prior permission.

8. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site following any changes constitutes acceptance of those changes.